Foundershield vs Newfront: Telehealth Insurance

Founder Shield brokers virtual care and telehealth insurance through outside carriers. Newfront's Digital Health & Telemedicine team brokers programs for companies at any stage and lists professional, product, and cyber risks among its focus areas.

Kearny Risk organizes these comparisons for firms whose advice, content or technology creates professional exposures.Research updated 2026-09-25

Areas of coverage

Founder Shield

  • role: Founder Shield is a retail insurance brokerage, described on its site as “the innovation arm of The Baldwin Group,” and places Founder Shield Virtual Care, Telehealth, and Telemedicine Insurance with third-party carriers rather than underwriting the policy itself. About-us page; applies to Founder Shield's brokerage model generally, restated here for this line.company-reportedSource ↗
  • eligibility: Founder Shield markets this line to telehealth companies, hospitals and clinics offering remote services, digital health startups, and individual practitioners who see patients virtually. Virtual Care, Telehealth, and Telemedicine Insurance product page.company-reportedSource ↗
  • coverage: Founder Shield lists medical-malpractice claims from a virtual consultation, data-privacy breaches, technological failures that affect patient care, licensing and regulatory issues, and failure to obtain informed consent as what the policy responds to. Product page; the issued policy and declarations control actual coverage.company-reportedSource ↗
  • insurer: Founder Shield says it places policies, including Founder Shield Virtual Care, Telehealth, and Telemedicine Insurance, only with carriers rated A- or better by AM Best, chosen for the client's industry. It does not name the issuing insurer for this line; that depends on which carrier the policy is placed with. General carrier-selection FAQ, not specific to this line's placements.company-reportedSource ↗
  • application: You request Founder Shield Virtual Care, Telehealth, and Telemedicine Insurance through Founder Shield's website or an insurance advisor rather than binding coverage directly; Founder Shield says its placement team then approaches carriers on the client's behalf. About-us and carrier-selection pages describe the general placement process, not a line-specific application form.company-reportedSource ↗Source ↗

Newfront

  • role: Newfront brokers insurance programs for digital-health and telemedicine businesses through a dedicated Digital Health & Telemedicine team; it does not underwrite the coverage. Digital health page intro and Our approach section.company-reportedSource ↗
  • insurer: The reviewed digital-health page does not name an issuing insurer; it describes working with 'cyber risk professionals' internally rather than naming carriers. Page as read on 2026-09-23.not-disclosedSource ↗
  • eligibility: Newfront says its Digital Health & Telemedicine team designs programs for companies at any stage, from start-up to market leader, without stating a minimum revenue or size threshold. Strategies for the journey section.company-reportedSource ↗
  • coverage: Newfront lists financial injury, professional liability, product liability, and cyber liability as risk categories its digital-health programs address, along with compliance support tied to data-breach and patient-privacy regulations. Page intro and Compliance + customer protection section.company-reportedSource ↗
  • limits: The reviewed page does not publish limit ranges or retentions for digital-health programs; coverage is described as custom-designed per client rather than with a fixed schedule. Page as read on 2026-09-23.not-disclosedSource ↗
  • services: Newfront says its team addresses novel exposures such as wearables and device-based data capture, and works with its cyber risk group on phishing and ransomware exposure, regulatory issues, and coverage benchmarking. Vertically-dedicated team and Cyber liability expertise sections.company-reportedSource ↗
  • services: Newfront says clients can view policies, request changes, find certificates, submit claims, and pay invoices through its platform, with 24/7 access to their insurance program. A tech-forward take and Industry-leading technology sections.company-reportedSource ↗
  • claims: Newfront says it provides custom playbooks that guide clients through contract details or claims processes so they know what to do and who to contact. Step-by-step claims guidance section.company-reportedSource ↗

What Are the Key Differences Between Founder Shield and Newfront Telehealth Insurance?

Placement Team Versus Dedicated Digital-Health Team

Founder Shield places this line with carriers rated A- or better by AM Best. Newfront’s dedicated Digital Health & Telemedicine team arranges programs and offers a platform for policies, certificates, claims and invoices, plus playbooks for contracts and claims. [4] [5] [8]

Malpractice and Consent Versus Program Risk Categories

Founder Shield lists medical-malpractice claims from a virtual consultation, data-privacy breaches, technological failures that affect patient care, licensing and regulatory issues, and failure to obtain informed consent. Newfront lists financial injury, professional liability, product liability and cyber liability, plus compliance support tied to data-breach and patient-privacy regulations. [6] [8]

Individual Practitioners Versus Any Stage, Including Wearables

Founder Shield markets the line to telehealth companies, hospitals and clinics offering remote services, digital health startups, and individual practitioners who see patients virtually. Newfront says it designs programs for companies at any stage, from start-up to market leader, without a stated size threshold, and addresses wearables and device-based data capture with its cyber risk group. [6] [8]

Platform Access

Newfront says clients can view policies, request changes, find certificates, submit claims and pay invoices on its platform with 24/7 access, and that it provides custom playbooks for contracts and claims. Founder Shield’s reviewed pages for this line describe a placement request rather than a policy-administration platform. Newfront’s page does not publish limit ranges. [8] [4] [5]

What Should You Confirm in Founder Shield and Newfront Telehealth Insurance Quotes?

  • Ask Founder Shield which A- or better carrier is quoting. [5]
  • Ask Newfront which insurer issues each line and how wearables are treated. [8]
  • Confirm whether individual practitioners are eligible on Newfront’s program the way Founder Shield markets them. [6] [8]
  • Get limits and retentions from both. [8]

Founder Shield lists virtual-consultation malpractice and informed-consent claims and places cover with A- or better carriers; Newfront builds digital-health programs for every company stage, including wearables, with a client platform and claims playbooks.

Sources reviewed

  1. 01
    Virtual Care

    Beazley · Integrated risk protection package; Affirmative coverage for claims made against an insured which results in bodily injury; Traditional healthcare entities – Professional Liability; telehealth space · accessed 2026-09-16

  2. 02
    Digital health insurance | eHealth

    CFC · Telemedicine and telehealth uses technology to deliver care at a distance; Telemedicine, mHealth, artificial intelligence and remote patient monitoring; Bodily injury arising from healthcare services, technology activities, cyber events and system outages; Cyber and privacy; related medical malpractice product · accessed 2026-09-16

  3. 03
    Telehealth FAQs

    Florida Department of Health · What is telehealth?; Out-of-State Telehealth Provider registration; Maintain liability coverage or financial responsibility for telehealth services provided to patients in Florida; Florida licensee treating patients outside Florida must review the laws in the location of the patient · accessed 2026-09-16

  4. 04
    About Us

    Founder Shield · “Founder Shield is the innovation arm of The Baldwin Group”; company history and mission · accessed 2026-09-23

  5. 05
    How Do You Decide Which Carriers to Approach?

    Founder Shield · FAQ answer on carrier selection: works exclusively with A-rated (AM Best) carriers, matched by industry appetite · accessed 2026-09-23

  6. 06
    Virtual Care, Telehealth, and Telemedicine Insurance

    Founder Shield · What Is Virtual Care, Telehealth, and Telemedicine Insurance?; Who Needs This Insurance?; What Does Virtual Care, Telehealth, and Telemedicine Insurance Cover? · accessed 2026-09-23

  7. 07
    Virtual Care Insurance Brokerage Coverage

    HUB International · Virtual care medical professional liability; Products liability; Cyber liability; General liability; bodily injuries from healthcare services and technology activities; program tailored to the needs of your practice or organization · accessed 2026-09-16

  8. 08
    Digital Health and Telemedicine Insurance Solutions

    Newfront · Our approach: Compliance + customer protection, Strategies for the journey, Cyber liability expertise, Vertically-dedicated team, A tech-forward take; The Newfront difference: Step-by-step claims guidance, Industry-leading technology · accessed 2026-09-23

Ask Kearny Risk to help relate this comparison to your services and contracts.

Contact Kearny Risk