Markel vs The Hartford: Technology E&O Insurance

The Hartford lists FailSafe features from security to media liability and gives a cost guide of $500 to $1,000 per employee a year; Markel Insurance describes professional liability for software, SaaS, hardware and consulting services.

Kearny Risk organizes these comparisons for firms whose advice, content or technology creates professional exposures.Research updated 2026-09-30

The Hartford’s FailSafe suite lists E&O, security, privacy, network, personal injury, IP, and media liability features and gives a typical annual price of $500–$1,000 per employee. Markel names software/SaaS, hardware, and consultants but does not publish a comparable price in its record.

What Are the Key Differences Between Markel Insurance and The Hartford Tech E&O Insurance?

FailSafe Coverage Features

The Hartford's FailSafe Technology E&O lists E&O, security, data privacy, network security, personal injury, intellectual property, and media liability. It distinguishes its separate cyber policy as addressing cyberattacks and data leaks rather than broader product or service failures. Markel describes professional liability for software/SaaS, hardware, and consulting services but does not enumerate these features in its offering record. Ask Markel which are in its form or require separate policies. [7] [4]

Technology Classes and Price Context

The Hartford names software developers, IT specialists, hardware and electronics manufacturers, and telecommunications providers as FailSafe buyers. Markel lists software/SaaS, hardware businesses, and consultants. The Hartford reports a typical annual cost of $500–$1,000 per employee, while Markel's record offers no comparable price; actual limits and cost depend on the risk and quote. Use matching headcount and limits when comparing proposals. [7] [4]

Separate Cyber and Tech E&O Questions

The Hartford draws a line between FailSafe's product and service liability features and its separate cyber policy for attacks and data leaks. Markel's Tech E&O record describes professional liability but does not say whether cyber is included. If a software failure and a network intrusion could affect the same customer, ask both how the policies coordinate and which limit responds first. [7] [4]

What Should You Confirm in Markel Insurance and The Hartford Tech E&O Insurance Quotes?

  • Ask The Hartford which FailSafe features are included in your state, what limits apply, and whether the $500–$1,000 per-employee estimate fits your risk. [7]

  • Ask Markel whether its Tech E&O includes privacy, network, IP, media, and security liability, and how cyber is placed. [4]

Areas of coverage

Markel Insurance

  • role: Markel describes offering technology errors omissions for the audience stated on the cited product page. technology errors omissions marketed by markel; scope is limited to the cited official product overview and described audience. This is not a policy form or a universal eligibility statement.company-reportedSource ↗
  • eligibility: IT and technology service businesses, including software/SaaS, hardware businesses, and consultants listed by Markel. technology errors omissions marketed by markel; scope is limited to the cited official product overview and described audience. This is not a policy form or a universal eligibility statement.company-reportedSource ↗
  • coverage: The cited product page describes professional liability for broadly defined technology services, including software/SaaS, hardware, and consulting examples. Marketing description only; actual coverage, exclusions, conditions, limits, and availability depend on the issued policy and jurisdiction. technology errors omissions marketed by markel; scope is limited to the cited official product overview and described audience. This is not a policy form or a universal eligibility statement.company-reportedSource ↗
  • application: The page invites prospective customers or brokers to contact Markel or the named underwriting team. The page does not establish a quote, bind, or coverage-effective timeline. technology errors omissions marketed by markel; scope is limited to the cited official product overview and described audience. This is not a policy form or a universal eligibility statement.company-reportedSource ↗
  • limits: The cited overview does not set a universal limit or retention for this line. Ask for the proposed policy form, limits, retentions, exclusions, and conditions in the quote. Only the cited marketing page was reviewed for published limit and retention information; no policy-form entitlement is inferred.not-disclosedSource ↗

The Hartford

  • role: The Hartford's FailSafe Technology Liability Product Suite is its technology errors and omissions (E&O) product, aimed at technology companies whose products or services can cause a customer's pure financial loss that traditional liability policies usually don't cover. Technology E&O product page as read 2026-09-23.company-reportedSource ↗
  • coverage: The Hartford lists FailSafe Technology E&O coverage features: errors and omissions liability, security liability, data privacy and network security liability, personal injury liability, intellectual property liability, and media liability. It distinguishes this from its separate cyber liability coverage, which addresses cyberattacks and data leaks specifically rather than broader product/service failures. Technology E&O product page as read 2026-09-23. General coverage description; the issued policy controls.company-reportedSource ↗
  • eligibility: The Hartford names buyer types for Tech E&O: software and IT specialists (custom/packaged software developers, website designers, computer consultants, systems integrators, federal IT contractors), hardware and electronics manufacturers, and telecommunications providers (local/long-distance carriers, internet/application service providers, website hosting). Technology E&O product page as read 2026-09-23.company-reportedSource ↗
  • limits: The Hartford says E&O coverage for technology businesses typically costs about $500 to $1,000 per year per employee; the page does not publish standard coverage limits, which depend on location, employee count, coverage limits chosen and lawsuit history. Company-reported cost range as of 2026-09-23 (page last updated by The Hartford September 19, 2024); not a coverage limit.company-reportedSource ↗

Sources reviewed

  1. 01
    Chubb DigiTech Enterprise Risk Management Policy — Technology E&O, Cyber and Privacy Short Form Application

    ACE American Insurance Company / Chubb · Claims-made notice p.1; §2 Nature of Operations product/service schedule pp.2–3; §7 Technology E&O pp.4–5; §9–10 current and desired coverage pp.5–6 · accessed 2026-09-16

  2. 02
    DigiTech Enterprise Risk Management

    Chubb · Coverage Synopsis > Third-Party Liability Coverage > Technology Errors and Omissions; Cyber, Privacy and Network Security Liability; footer product-summary disclaimer · accessed 2026-09-16

  3. 03
    Insurance and Bonding Guidelines

    Georgia Department of Administrative Services · Professional Liability / Errors and Omissions p.6; Technology Errors & Omissions (Cyber Liability) §9 pp.7–8 · accessed 2026-09-16

  4. 04
    IT Professionals E&O Insurance

    Markel · Who is this for; software/SaaS, hardware, consultants; professional liability and cyber sections. · accessed 2026-09-30

  5. 05
    Glossary of Insurance Terms

    National Association of Insurance Commissioners · Professional Errors and Omissions Liability; Errors and Omissions Liability | Professional Liability other than Medical · accessed 2026-09-16

  6. 06
    Appendix J – Contractor’s Insurance Requirements, Information Technology Umbrella Contract – Manufacturer Based (Statewide)

    New York State Office of General Services · §4 Technology Errors and Omissions, printed p.6 / PDF p.6; claims-made tail note · accessed 2026-09-16

  7. 07
    Technology Errors and Omissions Insurance

    The Hartford · What Is Technology Errors and Omissions Insurance?; differences between cyber liability and errors and omissions; How Technology Errors and Omissions Insurance Works With Contracts · accessed 2026-09-16

  8. 08
    Cyber Risk for Technology Companies

    Travelers · CyberRisk Tech coverage includes… technology errors and omissions; businesses can choose cyber protection, E&O protection or both; E&O coverage helps address… errors, omissions or negligent acts in the performance of its services · accessed 2026-09-16

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