Chubb vs Newfront: Technology E&O Insurance

With Newfront, a broker, you request a consultation and its Tech E&O and Cyber team negotiates bespoke wording. Chubb underwrites DigiTech ERM itself, quoted by agents and brokers on Chubb's quoting platforms.

Kearny Risk organizes these comparisons for firms whose advice, content or technology creates professional exposures.Research updated 2026-09-25

Chubb's DigiTech ERM gives you Tech E&O, media and cyber on one known form, with no exclusion for delayed or failed delivery and software copyright cover; Newfront is a broker that negotiates custom wording and uses modeling data to set your limit. Newfront names no insurers.

What Are the Key Differences Between Chubb and Newfront Tech E&O Insurance?

Published Form Terms vs Negotiated Wording

Chubb writes DigiTech ERM, combining tech E&O, media and cyber, and lists extra financial-injury cover, software copyright, product-recall loss of use and no exclusion for delays or failure to deliver. Newfront's Cyber Risk practice places Technology E&O and says its team negotiates custom language for the broadest terms available, without listing exclusions. Choose Chubb if missed deadlines or software copyright are your biggest risks and you want those terms confirmed up front; choose Newfront if your customer contracts require wording an off-the-shelf form won't match. [2] [9]

Insurer's Response Panel vs Broker Claims Consultation

DigiTech ERM policyholders get Chubb's pre-approved incident-response panel, a 24/7 hotline and the Cyber Alert app, and agents quote it through Cyber Central or Marketplace. Newfront uses proprietary modeling to recommend limits, assesses your cyber infrastructure, and offers hands-on claims consultation before and after a breach or claim, starting from a consultation form. Neither publishes limits. [2] [5] [9] [10]

What Should You Confirm in Chubb and Newfront Tech E&O Insurance Quotes?

  • Ask Newfront which insurers it will approach and whether Chubb's DigiTech ERM is one. [9]
  • Ask for Newfront's modeled limit and Chubb's actual DigiTech limit and retention. [9] [2]
  • Check Newfront's proposed wording for delay, failure-to-deliver and copyright cover. [2]
  • Ask who runs your claim under each option. [9] [2]

Areas of coverage

Chubb

  • role: Chubb underwrites technology errors and omissions coverage through DigiTech ERM, a single policy that combines tech E&O with media and cyber exposures rather than selling tech E&O standalone. Cyber Insurance Coverage & Products page, DigiTech ERM section.company-reportedSource ↗
  • eligibility: Chubb targets DigiTech ERM at software and system developers, technology-services and consulting firms, and electronics and hardware manufacturers, naming examples such as value-added resellers, system integrators, IT consultants and hardware distributors. DigiTech ERM Target Clients list.company-reportedSource ↗
  • coverage: Beyond the Cyber ERM base, Chubb says DigiTech ERM adds technology errors and omissions coverage for third-party financial injury from the insured's products or services, a broadened definition of "technology incident," and coverage for software copyright infringement and product-recall loss of use, with no exclusion for delays or failure to deliver. DigiTech ERM Product Features list; subject to the policy as issued.company-reportedSource ↗
  • limits: The reviewed pages do not publish specific limit or retention amounts for DigiTech ERM's technology E&O coverage. Cyber Insurance Coverage & Products page as read on 2026-09-23.not-foundSource ↗
  • services: DigiTech ERM policyholders get the same cyber services as Cyber ERM, including a panel of pre-approved incident response providers, a 24/7 hotline and Cyber Alert app. Cyber Insurance Coverage & Products page; DigiTech ERM includes "all the features of Cyber ERM."company-reportedSource ↗
  • application: Agents and brokers can quote DigiTech ERM through Chubb's Cyber Central or Marketplace quoting platforms, and Chubb lists E&O/Cyber among the coverage solutions available to technology companies generally. Cyber Insurance Coverage & Products quoting section; technology-industry products list.company-reportedSource ↗Source ↗

Newfront

  • role: Newfront lists Technology Errors and Omissions (E&O) as one of the named coverages its Cyber Risk practice places, alongside cyber liability, data breach, business interruption, network security liability and cyber extortion coverage. Newfront brokers this coverage; it does not underwrite it. Cyber Risk page's Key Coverages list.company-reportedSource ↗
  • eligibility: The reviewed page markets the Cyber Risk practice broadly, without a technology-E&O-specific eligibility threshold; Newfront says its cyber team helps clients navigate "increased underwriting standards" as carriers evaluate applicants. Cyber Risk page's Our Approach introduction.company-reportedSource ↗
  • coverage: Newfront names its "Tech E&O and Cyber team" specifically and says that team "negotiates bespoke language to ensure the broadest terms available in the marketplace," indicating technology E&O is negotiated alongside cyber wording rather than sold as an off-the-shelf form; the reviewed page does not describe specific tech E&O exclusions or professional-services scope. Cyber Risk page's Subject Matter Expertise section.company-reportedSource ↗
  • insurer: The reviewed page does not name an insurer for technology E&O placements; as a broker, Newfront's carrier for this line would depend on the placement. Checked the Cyber Risk page for a named tech E&O carrier; none was found.not-foundSource ↗
  • limits: Newfront says its technology team provides "proprietary modeling data to make informed decisions on limits that align with your risk exposure and tolerance," but the reviewed page does not publish specific limit ranges, retentions or premium figures for technology E&O. Cyber Risk page's Subject Matter Expertise section; limit amounts are quote-specific.not-disclosedSource ↗
  • services: Newfront says it delivers risk assessment on cyber infrastructure and policy design, negotiates coverage and placement once a client is aligned with regulatory and carrier requirements, and provides "hands-on" claims consultation before and after a breach or claim, applied to the cyber-and-tech-E&O tower it services together. Cyber Risk page's Our Approach section; describes the cyber practice generally, applied to tech E&O as a listed coverage within it.company-reportedSource ↗
  • application: You engage Newfront's Cyber Risk practice for technology E&O placement by requesting a consultation, which asks for your industry, company details and the service you need rather than issuing an instant quote. General consultation intake, not a technology-E&O-specific application path.company-reportedSource ↗

Sources reviewed

  1. 01
    Chubb DigiTech Enterprise Risk Management Policy — Technology E&O, Cyber and Privacy Short Form Application

    ACE American Insurance Company / Chubb · Claims-made notice p.1; §2 Nature of Operations product/service schedule pp.2–3; §7 Technology E&O pp.4–5; §9–10 current and desired coverage pp.5–6 · accessed 2026-09-16

  2. 02
    Cyber Insurance Coverage & Products

    Chubb · DigiTech Enterprise Risk Management section: target clients and product features beyond Cyber ERM · accessed 2026-09-23

  3. 03
    DigiTech Enterprise Risk Management

    Chubb · Coverage Synopsis > Third-Party Liability Coverage > Technology Errors and Omissions; Cyber, Privacy and Network Security Liability; footer product-summary disclaimer · accessed 2026-09-16

  4. 04
    Insurance for Software Product & System Developers

    Chubb · Property & casualty and financial-lines coverage solutions lists for software and systems developers · accessed 2026-09-23

  5. 05
    Insurance for Technology Companies

    Chubb · Products and services: E&O/Cyber listed among Chubb's technology-industry offerings · accessed 2026-09-23

  6. 06
    Insurance and Bonding Guidelines

    Georgia Department of Administrative Services · Professional Liability / Errors and Omissions p.6; Technology Errors & Omissions (Cyber Liability) §9 pp.7–8 · accessed 2026-09-16

  7. 07
    Glossary of Insurance Terms

    National Association of Insurance Commissioners · Professional Errors and Omissions Liability; Errors and Omissions Liability | Professional Liability other than Medical · accessed 2026-09-16

  8. 08
    Appendix J – Contractor’s Insurance Requirements, Information Technology Umbrella Contract – Manufacturer Based (Statewide)

    New York State Office of General Services · §4 Technology Errors and Omissions, printed p.6 / PDF p.6; claims-made tail note · accessed 2026-09-16

  9. 09
    Cyber Risk

    Newfront · Key Coverages to Protect Your Business: Technology Errors and Omissions (E&O); Subject Matter Expertise: "Tech E&O and Cyber team negotiates bespoke language to ensure the broadest terms available in the marketplace"; Our Approach: Coverage Negotiation, Claims Consultation; Leadership: Jennifer Wilson · accessed 2026-09-23

  10. 10
    Get Started Today

    Newfront · Consultation form: schedule a consultation to see how Newfront can reduce your risk · accessed 2026-09-23

  11. 11
    Technology Errors and Omissions Insurance

    The Hartford · What Is Technology Errors and Omissions Insurance?; differences between cyber liability and errors and omissions; How Technology Errors and Omissions Insurance Works With Contracts · accessed 2026-09-16

  12. 12
    Cyber Risk for Technology Companies

    Travelers · CyberRisk Tech coverage includes… technology errors and omissions; businesses can choose cyber protection, E&O protection or both; E&O coverage helps address… errors, omissions or negligent acts in the performance of its services · accessed 2026-09-16

Ask Kearny Risk to help relate this comparison to your services and contracts.

Contact Kearny Risk