CNA vs Zurich: Professional Liability / E&O Insurance

Zurich U.S.'s Pro Plus suite targets technology, manufacturing and third-party service providers and is available in most states. CNA's Epack 3 and EPS Plus pair E&O with cyber, and Epack 3 adds media.

Kearny Risk organizes these comparisons for firms whose advice, content or technology creates professional exposures.Research updated 2026-09-30

CNA names E&O products for professional and technology firms; Zurich describes E&O for technology, manufacturing and service providers within its modular Pro Plus suite.

Sources reviewed

  1. 01
    Cyber Insurance - Cyber Risk Solutions

    CNA · Current U.S. page: Epack 3 combines cyber, media, technology and professional liability; MPL appetite, media support, technology E&O, claims and risk-control descriptions. Retrieved 2026-09-30. · accessed 2026-09-30

  2. 02
    Epack 3 – Cyber, Media, Technology & Professional Liability

    CNA · Official sell sheet: modular bundled policy, media coverages and possible extensions, technology/professional line descriptions and quote process for small risks. Marketing summary expressly defers to issued policy. Retrieved 2026-09-30. · accessed 2026-09-30

  3. 03
    Professional Liability – US Direct Errors and Omissions Insurance

    Hiscox Inc. specimen · About this Policy / Coverage for Claims Made Against You; I.A Insuring Agreement; I.B Defense; I.C Settlement; II.A Notice of Claims; II.C Optional Extended Reporting Period; III.A, III.K, III.M, III.R, III.S Exclusions; IV.A–B Limits and Deductible; VI.O Professional Services; VI.U Wrongful Act · accessed 2026-09-16

  4. 04
    Professional liability insurance

    Insurance Information Institute · Opening paragraphs (professional services/advice and E&O name); Claims not covered by general liability; What types of businesses need professional liability insurance?; What’s covered… and what’s not (claims-made versus occurrence, defense and judgments, non-financial/intentional limits, BOP/in-home exclusion) · accessed 2026-09-16

  5. 05
    FAQ: Professional liability insurance

    Texas Department of Insurance · What’s professional liability coverage?; What types of damages…; What’s general liability insurance?; Do I need professional liability… if I have general liability…?; Is professional liability insurance required?; Can a client require…?; What’s the difference between occurrence policies and claims-made policies · accessed 2026-09-16

  6. 06
    Get business insurance

    U.S. Small Business Administration · Six common types of business insurance table · accessed 2026-09-16

  7. 07
    Errors and Omissions Insurance – E&O | Zurich Insurance

    Zurich U.S. · Pro Plus coverage, targeted classes, policy structure, claims and underwriting · accessed 2026-09-28

What Are the Key Differences Between CNA and Zurich U.S. Professional Liability (E&O) Insurance?

Different program structures

CNA describes Epack 3 as technology and professional liability combined with cyber and media, and EPS Plus as E&O with cyber for professional-services firms. Zurich calls Pro Plus a modular suite of coverages in one policy and says admitted E&O is available in most states. For a buyer deciding between combinations, ask which coverages are actually selected and whether the quote is admitted in your state; neither program label alone establishes the final policy structure. [1] [7]

Professional classes and claims support

CNA names non-licensed consultants, staffing firms, advertising agencies and event planners for miscellaneous professional liability, while Zurich highlights technology, manufacturing and third-party service providers. Zurich also describes E&O claims specialists and underwriters who coordinate with legal counsel; CNA describes dedicated claims and risk-control support across professional-liability lines. Compare the class definitions and the service attached to your specific form, especially if your work spans professional advice and technology delivery. [1] [7]

What Should You Confirm in CNA and Zurich U.S. Professional Liability (E&O) Insurance Quotes?

  • Which CNA module and Zurich Pro Plus selections appear in the final schedule? [1]
  • Does Zurich’s admitted E&O availability apply to your state and class, and who handles claims under each quote? [7]

Areas of coverage

CNA

  • role: CNA describes Epack 3 as combining technology and professional liability with cyber and media in a modular policy; EPS Plus combines E&O and cyber for professional-services firms. These are separate product routes and are not evidence that technology E&O and miscellaneous E&O share identical wording.company-reportedSource ↗Source ↗
  • eligibility: CNA says its Miscellaneous Professional Liability targets non-licensed professional classes such as consultants, staffing firms, advertising agencies and event planners. The listed classes are a target list, not a complete or guaranteed eligibility rule.company-reportedSource ↗
  • coverage: CNA markets Technology E&O for technology businesses facing professional-liability exposures and says it is intended to support contractual requirements. The page is a summary and does not define covered services, contract exceptions or policy triggers.company-reportedSource ↗
  • services: CNA describes dedicated claims and risk-control support for its cyber, media, technology and professional-liability business. This portfolio-level statement does not establish a service outcome or a line-specific claims protocol.company-reportedSource ↗

Zurich U.S.

  • coverage: Zurich says E&O can address professional-service negligence, mistakes or failure to deliver promised services, including defense costs, court fees, settlements and judgments. Zurich U.S. brand; exact underwriting company may vary by policy and state; professional errors and omissions; United States. Company-reported product description; actual coverage, underwriting, limits and state availability are governed by issued policy terms.company-reportedSource ↗
  • eligibility: Zurich names technology, manufacturing and third-party service providers among targeted E&O classes. Zurich U.S. brand; exact underwriting company may vary by policy and state; professional errors and omissions; United States. Company-reported product description; actual coverage, underwriting, limits and state availability are governed by issued policy terms.company-reportedSource ↗
  • coverage: Zurich’s Pro Plus is a modular suite of coverages in one policy; admitted E&O coverage is available in most states. Zurich U.S. brand; exact underwriting company may vary by policy and state; professional errors and omissions; United States. Company-reported product description; actual coverage, underwriting, limits and state availability are governed by issued policy terms.company-reportedSource ↗
  • claims: Zurich describes E&O claims specialists and underwriters and says claims are reviewed under policy terms with legal counsel coordination. Zurich U.S. brand; exact underwriting company may vary by policy and state; professional errors and omissions; United States. Company-reported product description; actual coverage, underwriting, limits and state availability are governed by issued policy terms.company-reportedSource ↗

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