CNA vs Travelers: Professional Liability / E&O Insurance

Travelers writes separate E&O products by profession and sends buyers to an independent agent. CNA's Epack 3 and EPS Plus pair professional liability with cyber.

Kearny Risk organizes these comparisons for firms whose advice, content or technology creates professional exposures.Research updated 2026-09-30

Areas of coverage

CNA

  • role: CNA describes Epack 3 as combining technology and professional liability with cyber and media in a modular policy; EPS Plus combines E&O and cyber for professional-services firms. These are separate product routes and are not evidence that technology E&O and miscellaneous E&O share identical wording.company-reportedSource ↗Source ↗
  • eligibility: CNA says its Miscellaneous Professional Liability targets non-licensed professional classes such as consultants, staffing firms, advertising agencies and event planners. The listed classes are a target list, not a complete or guaranteed eligibility rule.company-reportedSource ↗
  • coverage: CNA markets Technology E&O for technology businesses facing professional-liability exposures and says it is intended to support contractual requirements. The page is a summary and does not define covered services, contract exceptions or policy triggers.company-reportedSource ↗
  • services: CNA describes dedicated claims and risk-control support for its cyber, media, technology and professional-liability business. This portfolio-level statement does not establish a service outcome or a line-specific claims protocol.company-reportedSource ↗

Travelers

  • role: Travelers underwrites errors and omissions insurance as one of several management and professional liability products, sold as a standalone policy written for the buyer's profession rather than bundled with other lines by default. E&O and management-liability product pages, as read on 2026-09-23.company-reportedSource ↗Source ↗
  • insurer: The E&O page's footer names Travelers Casualty and Surety Company of America and its property-casualty affiliates, but Travelers also states the material does not amend any issued policy, so the exact issuing entity for a given E&O product depends on the policy. Footer disclosure on the errors-and-omissions page.company-reportedSource ↗
  • eligibility: Travelers offers separate E&O products by profession, including accountants, design professionals, lawyers, real estate professionals, insurance professionals, life/accident/health insurance agents, managed care organizations, financial institutions and a miscellaneous professional liability option for other client-facing professionals. Product-selection list on the E&O page.company-reportedSource ↗
  • coverage: Travelers describes E&O as covering the costs of client allegations of inadequate work, negligent actions or failure to meet the expected level of service, including legal defense and settlement costs, and says coverage can be customized to the risks of a specific profession. E&O overview and video transcript; exclusions and limits are not detailed on this page and depend on the policy as issued.company-reportedSource ↗
  • limits: The reviewed E&O page does not publish limit or retention amounts for any of its professional-liability products. Errors-and-omissions page as read on 2026-09-23.not-disclosedSource ↗
  • application: Travelers directs buyers to talk to an independent agent to place E&O coverage, and tells agents to use its management-and-professional-liability applications and forms library. E&O page CTA and video transcript.company-reportedSource ↗Source ↗

What Are the Key Differences Between CNA and Travelers Professional Liability (E&O) Insurance?

Modular combinations and standalone policies

CNA describes Epack 3 and EPS Plus as modular E&O combinations with cyber, including technology and professional liability options. Travelers says its E&O is normally a standalone policy written for the buyer’s profession rather than bundled by default. If you need multiple lines together, ask CNA which modules are selected; if you prefer separate profession-specific E&O, ask Travelers which product applies to your work. Neither description alone determines whether cyber is included in a particular quote. [1] [6]

Matching the professional class to the form

CNA lists miscellaneous professional liability for non-licensed consultants, staffing firms, agencies and event planners, and technology E&O intended to support contractual requirements. Travelers lists separate products for professions including accountants, lawyers, designers, real-estate and insurance professionals. That specificity can help route an application, but Travelers cautions that the exact issuing entity depends on the policy. Ask both for the named form, eligible class and insurer shown on the proposed declarations. [1] [6]

What Should You Confirm in CNA and Travelers Professional Liability (E&O) Insurance Quotes?

  • Which CNA module and policy form match your profession and contractual requirements? [1]
  • Which Travelers profession-specific product and issuing entity will appear on your quote and declarations? [6]

CNA names modular E&O and cyber programs plus technology contractual support; Travelers offers profession-specific standalone E&O and directs buyers to an independent agent.

Sources reviewed

  1. 01
    Cyber Insurance - Cyber Risk Solutions

    CNA · Current U.S. page: Epack 3 combines cyber, media, technology and professional liability; MPL appetite, media support, technology E&O, claims and risk-control descriptions. Retrieved 2026-09-30. · accessed 2026-09-30

  2. 02
    Epack 3 – Cyber, Media, Technology & Professional Liability

    CNA · Official sell sheet: modular bundled policy, media coverages and possible extensions, technology/professional line descriptions and quote process for small risks. Marketing summary expressly defers to issued policy. Retrieved 2026-09-30. · accessed 2026-09-30

  3. 03
    Professional Liability – US Direct Errors and Omissions Insurance

    Hiscox Inc. specimen · About this Policy / Coverage for Claims Made Against You; I.A Insuring Agreement; I.B Defense; I.C Settlement; II.A Notice of Claims; II.C Optional Extended Reporting Period; III.A, III.K, III.M, III.R, III.S Exclusions; IV.A–B Limits and Deductible; VI.O Professional Services; VI.U Wrongful Act · accessed 2026-09-16

  4. 04
    Professional liability insurance

    Insurance Information Institute · Opening paragraphs (professional services/advice and E&O name); Claims not covered by general liability; What types of businesses need professional liability insurance?; What’s covered… and what’s not (claims-made versus occurrence, defense and judgments, non-financial/intentional limits, BOP/in-home exclusion) · accessed 2026-09-16

  5. 05
    FAQ: Professional liability insurance

    Texas Department of Insurance · What’s professional liability coverage?; What types of damages…; What’s general liability insurance?; Do I need professional liability… if I have general liability…?; Is professional liability insurance required?; Can a client require…?; What’s the difference between occurrence policies and claims-made policies · accessed 2026-09-16

  6. 06
    Errors and Omissions Insurance (E&O)

    Travelers · What Is Errors and Omissions Coverage (E&O)?; Who needs errors and omissions insurance?; Select a product; Travelers Casualty and Surety Company of America and its property casualty affiliates footer · accessed 2026-09-23

  7. 07
    Management and Professional Liability Insurance

    Travelers · Errors & omissions (E&O) insurance description; Applications and forms for agents: management and professional liability applications · accessed 2026-09-23

  8. 08
    Get business insurance

    U.S. Small Business Administration · Six common types of business insurance table · accessed 2026-09-16

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