CNA vs Embroker: Professional Liability / E&O Insurance

Embroker sells standalone E&O with an online quote, for accountants, consultants and real estate agents among others. CNA's EPS Plus combines E&O and cyber for professional-services firms in one policy.

Kearny Risk organizes these comparisons for firms whose advice, content or technology creates professional exposures.Research updated 2026-10-01

What Are the Key Differences Between CNA and Embroker Professional Liability (E&O) Insurance?

Standalone E&O and Technology Coverage

Embroker sells professional liability as a standalone product, separate from its lawyers policy and bundled technology E&O/cyber offer. CNA describes Epack 3 and EPS Plus combinations and separately markets Technology E&O to technology businesses. For a software consultant, the question is whether the proposed E&O covers professional advice, technology errors, or both; compare the chosen policy documents rather than treating “tech” and general E&O as synonyms. [3] [2] [1]

Claim Scope and Exclusions

Embroker’s professional-liability page lists service negligence, missed deadlines, misleading statements, and contract breach as claim examples; it identifies cyber incidents and bodily injury or property damage as exclusions from that product description. CNA describes Epack 3 as combining professional and technology liability with cyber and media. Ask how the quoted forms allocate a data incident or physical injury allegation, rather than assuming the package names settle that question. [3] [1]

What Should You Confirm in CNA and Embroker Professional Liability (E&O) Insurance Quotes?

  • Ask Embroker whether any cyber coverage is included and compare its limits and deductible options. [3]
  • Ask CNA which form covers your technology services and how it coordinates with cyber. [1]

Areas of coverage

CNA

  • role: CNA describes Epack 3 as combining technology and professional liability with cyber and media in a modular policy; EPS Plus combines E&O and cyber for professional-services firms. These are separate product routes and are not evidence that technology E&O and miscellaneous E&O share identical wording.company-reportedSource ↗Source ↗
  • eligibility: CNA says its Miscellaneous Professional Liability targets non-licensed professional classes such as consultants, staffing firms, advertising agencies and event planners. The listed classes are a target list, not a complete or guaranteed eligibility rule.company-reportedSource ↗
  • coverage: CNA markets Technology E&O for technology businesses facing professional-liability exposures and says it is intended to support contractual requirements. The page is a summary and does not define covered services, contract exceptions or policy triggers.company-reportedSource ↗
  • services: CNA describes dedicated claims and risk-control support for its cyber, media, technology and professional-liability business. This portfolio-level statement does not establish a service outcome or a line-specific claims protocol.company-reportedSource ↗

Embroker

  • role: Embroker sells professional liability, also called errors and omissions insurance, as a standalone product for professional-services businesses, separate from its lawyers professional liability program and its bundled technology E&O/cyber product. Product-page description; not a statement about the issuing insurer.company-reportedSource ↗
  • eligibility: Embroker markets the policy to anyone who provides professional advice or services for a fee, listing accountants, bookkeepers, consultants, real estate agents, home inspectors, and IT and healthcare professionals as example buyers, while noting lawyers and doctors typically use specialized malpractice coverage instead. Product-page eligibility and industry-example sections; not a guarantee of coverage for a particular business.company-reportedSource ↗
  • coverage: Embroker lists coverage for claims of errors, omissions or negligence, failing to meet expected standards or deadlines, false or misleading statements, breach of contractual obligations, and attorney fees from covered claims. Product-page What's covered section; the issued policy and declarations control.company-reportedSource ↗
  • coverage: Embroker says the policy does not cover personal injury or property damage (handled by general liability), cyberattacks and data breaches (some tech E&O policies offer limited cyber coverage, but full protection needs a separate cyber policy), employee injuries, or employee discrimination claims (handled by EPLI). Product-page What's not included and 'Do I need Professional Liability insurance if I already have General Liability coverage?' sections.company-reportedSource ↗
  • limits: Embroker says the policy carries a deductible, that a higher deductible generally lowers the premium, and that buyers can choose an aggregate (once-annually capped) deductible or a first-dollar-defense option that applies the deductible only to damages, not legal costs. Product-page 'Does it have a deductible?' section; specific dollar limits and deductible amounts are not published and depend on underwriting.company-reportedSource ↗
  • application: Embroker offers an online quote for professional liability through its digital platform, describing underwriting factors including business size, industry risk, location and claims history. Product-page 'Quick quotes' feature and cost-factor list; no quote was requested during this research.company-reportedSource ↗

CNA describes Epack 3 as modular professional liability with cyber and media, and EPS Plus as E&O with cyber. Embroker lists professional-service claim scenarios and identifies cyber and bodily-injury/property-damage exclusions.

Sources reviewed

  1. 01
    Cyber Insurance - Cyber Risk Solutions

    CNA · Current U.S. page: Epack 3 combines cyber, media, technology and professional liability; MPL appetite, media support, technology E&O, claims and risk-control descriptions. Retrieved 2026-09-30. · accessed 2026-09-30

  2. 02
    Epack 3 – Cyber, Media, Technology & Professional Liability

    CNA · Official sell sheet: modular bundled policy, media coverages and possible extensions, technology/professional line descriptions and quote process for small risks. Marketing summary expressly defers to issued policy. Retrieved 2026-09-30. · accessed 2026-09-30

  3. 03
    Professional Liability Insurance Coverage & Quotes

    Embroker · Why it's essential; Who needs this coverage; What is Professional Liability insurance?; What's covered; What's not included; Do I need Professional Liability insurance if I already have General Liability coverage?; Does it have a deductible? · accessed 2026-09-23

  4. 04
    Professional Liability – US Direct Errors and Omissions Insurance

    Hiscox Inc. specimen · About this Policy / Coverage for Claims Made Against You; I.A Insuring Agreement; I.B Defense; I.C Settlement; II.A Notice of Claims; II.C Optional Extended Reporting Period; III.A, III.K, III.M, III.R, III.S Exclusions; IV.A–B Limits and Deductible; VI.O Professional Services; VI.U Wrongful Act · accessed 2026-09-16

  5. 05
    Professional liability insurance

    Insurance Information Institute · Opening paragraphs (professional services/advice and E&O name); Claims not covered by general liability; What types of businesses need professional liability insurance?; What’s covered… and what’s not (claims-made versus occurrence, defense and judgments, non-financial/intentional limits, BOP/in-home exclusion) · accessed 2026-09-16

  6. 06
    FAQ: Professional liability insurance

    Texas Department of Insurance · What’s professional liability coverage?; What types of damages…; What’s general liability insurance?; Do I need professional liability… if I have general liability…?; Is professional liability insurance required?; Can a client require…?; What’s the difference between occurrence policies and claims-made policies · accessed 2026-09-16

  7. 07
    Get business insurance

    U.S. Small Business Administration · Six common types of business insurance table · accessed 2026-09-16

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