CNA vs Coalition: Professional Liability / E&O Insurance

Coalition's professional liability is an add-on sold only alongside an Active Cyber quote, through appointed brokers. CNA's Epack 3 combines technology and professional liability with cyber and media, and EPS Plus combines E&O and cyber.

Kearny Risk organizes these comparisons for firms whose advice, content or technology creates professional exposures.Research updated 2026-10-01

What Are the Key Differences Between CNA and Coalition Professional Liability (E&O) Insurance?

Professional-Service Audience

CNA says its MPL targets non-licensed classes such as consultants, staffing firms, advertising agencies, and event planners; the list is not a complete eligibility rule. Coalition markets MPL to businesses performing professional services and names examples including consultants, marketing and PR firms, staffing firms, printers, interior decorators, photographers, and property managers. A service business should compare its actual work with each provider’s stated audience rather than treating either list as an underwriting decision. [1] [3]

How E&O Connects to Other Policies

CNA’s Epack 3 brochure describes a modular combination of technology and professional liability with cyber and media. [2] CNA’s current cyber page describes EPS Plus as E&O and cyber for professional-services firms. [1] Coalition describes MPL as an add-on to certain Active Cyber policies, sold through appointed brokers. [3] The published routes differ: CNA names two package configurations, while Coalition ties MPL to an Active Cyber quote.

What Should You Confirm in CNA and Coalition Professional Liability (E&O) Insurance Quotes?

  • Ask Coalition whether your business class and proposed Active Cyber quote are eligible for MPL. [3]
  • Ask CNA which E&O package route corresponds to your professional services. [1]

Areas of coverage

CNA

  • role: CNA describes Epack 3 as combining technology and professional liability with cyber and media in a modular policy; EPS Plus combines E&O and cyber for professional-services firms. These are separate product routes and are not evidence that technology E&O and miscellaneous E&O share identical wording.company-reportedSource ↗Source ↗
  • eligibility: CNA says its Miscellaneous Professional Liability targets non-licensed professional classes such as consultants, staffing firms, advertising agencies and event planners. The listed classes are a target list, not a complete or guaranteed eligibility rule.company-reportedSource ↗
  • coverage: CNA markets Technology E&O for technology businesses facing professional-liability exposures and says it is intended to support contractual requirements. The page is a summary and does not define covered services, contract exceptions or policy triggers.company-reportedSource ↗
  • services: CNA describes dedicated claims and risk-control support for its cyber, media, technology and professional-liability business. This portfolio-level statement does not establish a service outcome or a line-specific claims protocol.company-reportedSource ↗

Coalition

  • role: Coalition designs and distributes MPL as an add-on coverage that combines with certain Active Cyber Insurance policies, sold through appointed brokers. Miscellaneous Professional Liability product page as read on 2026-09-23.company-reportedSource ↗
  • eligibility: Coalition markets MPL to any business that performs professional services, naming examples such as consultants, marketing and PR firms, staffing firms, printers, interior decorators, photographers and videographers, and property managers. Miscellaneous Professional Liability product page as read on 2026-09-23.company-reportedSource ↗
  • coverage: Coalition says MPL covers defense costs, settlements, judgments, and other expenses from claims of errors and omissions in professional services, including negligence, failure to provide service, and misstatements about the service performed, on a duty-to-defend basis even when the business is not ultimately at fault. Miscellaneous Professional Liability product page as read on 2026-09-23; the issued policy controls actual terms.company-reportedSource ↗
  • insurer: Coalition's disclaimer page has named sections for admitted cyber, non-admitted cyber, and admitted executive risk, but no equivalent 'Admitted MPL' section, indicating MPL is placed on a non-admitted (surplus lines) basis with unaffiliated insurers the disclaimer does not name. U.S. Disclaimers page as read on 2026-09-23; the buyer's declarations page names the actual issuing insurer.not-disclosedSource ↗
  • application: Coalition sells MPL only as an addition to an Active Cyber Insurance quote, saying it takes just a few extra questions to add, rather than as a stand-alone policy. Miscellaneous Professional Liability product page as read on 2026-09-23.company-reportedSource ↗
  • claims: Coalition says its in-house claims team manages both MPL and cyber claims in one place, which it describes as a smoother, more coordinated process for the policyholder. Miscellaneous Professional Liability product page as read on 2026-09-23; speed and efficiency descriptions are company-reported and not independently verified.company-reportedSource ↗

CNA’s MPL target list names non-licensed classes such as consultants and staffing firms; Coalition markets MPL to businesses performing professional services. CNA describes Epack 3 and EPS Plus combinations, while Coalition offers MPL as an addition to certain Active Cyber quotes.

Sources reviewed

  1. 01
    Cyber Insurance - Cyber Risk Solutions

    CNA · Current U.S. page: Epack 3 combines cyber, media, technology and professional liability; MPL appetite, media support, technology E&O, claims and risk-control descriptions. Retrieved 2026-09-30. · accessed 2026-09-30

  2. 02
    Epack 3 – Cyber, Media, Technology & Professional Liability

    CNA · Official sell sheet: modular bundled policy, media coverages and possible extensions, technology/professional line descriptions and quote process for small risks. Marketing summary expressly defers to issued policy. Retrieved 2026-09-30. · accessed 2026-09-30

  3. 03
    Miscellaneous Professional Liability

    Coalition · Why Miscellaneous Professional Liability?; MPL Advantage; What does MPL cover?; What types of claims does MPL protect against?; What types of businesses could benefit from MPL?; Why does 'Duty to Defend' coverage matter? · accessed 2026-09-23

  4. 04
    U.S. Disclaimers

    Coalition · Non-Admitted Cyber; Admitted Cyber; Admitted Executive Risk (names Zurich American Insurance Company, NAIC 16535); no 'Admitted MPL' or 'Admitted Tech E&O' section appears on the page · accessed 2026-09-23

  5. 05
    Professional Liability – US Direct Errors and Omissions Insurance

    Hiscox Inc. specimen · About this Policy / Coverage for Claims Made Against You; I.A Insuring Agreement; I.B Defense; I.C Settlement; II.A Notice of Claims; II.C Optional Extended Reporting Period; III.A, III.K, III.M, III.R, III.S Exclusions; IV.A–B Limits and Deductible; VI.O Professional Services; VI.U Wrongful Act · accessed 2026-09-16

  6. 06
    Professional liability insurance

    Insurance Information Institute · Opening paragraphs (professional services/advice and E&O name); Claims not covered by general liability; What types of businesses need professional liability insurance?; What’s covered… and what’s not (claims-made versus occurrence, defense and judgments, non-financial/intentional limits, BOP/in-home exclusion) · accessed 2026-09-16

  7. 07
    FAQ: Professional liability insurance

    Texas Department of Insurance · What’s professional liability coverage?; What types of damages…; What’s general liability insurance?; Do I need professional liability… if I have general liability…?; Is professional liability insurance required?; Can a client require…?; What’s the difference between occurrence policies and claims-made policies · accessed 2026-09-16

  8. 08
    Get business insurance

    U.S. Small Business Administration · Six common types of business insurance table · accessed 2026-09-16

Ask Kearny Risk to help relate this comparison to your services and contracts.

Contact Kearny Risk