At Bay vs CNA: Professional Liability / E&O Insurance

CNA describes policies that combine professional liability with cyber and media for non-licensed classes; At-Bay markets MPL up to $5 million, aimed at licensed insurance professionals submitting business.

Kearny Risk organizes these comparisons for firms whose advice, content or technology creates professional exposures.Research updated 2026-10-01

Areas of coverage

At-Bay

  • role: At-Bay markets MPL as one of its own named insurance products, sold through its disclosed producer, At-Bay Insurance Services LLC, with the product page directed at "properly licensed insurance professionals" submitting business rather than at direct retail buyers. Current MPL product page and license disclosures; this describes the distribution channel, not who bears the underwriting risk.company-reportedSource ↗Source ↗
  • insurer: The current MPL product page does not name the insurer that issues the policy. A September 2023 press release named United Specialty Company in connection with MPL, but that historical reference does not establish the current issuing insurer for a new MPL quote. Reviewed MPL page as of 2026-09-23 and the September 2023 press release; restates the existing provider fact that MPL's current issuer is unresolved, distinct from the August 2023 Cyber/Tech E&O transition to At-Bay Specialty Insurance Company paper.not-foundSource ↗Source ↗
  • eligibility: At-Bay says it provides primary MPL for businesses of all revenue sizes with limits up to $5 million, subject to state restrictions and eligibility requirements detailed in a separate MPL appetite guide. Current MPL appetite paragraph; the linked appetite guide's specific eligibility requirements were not independently opened for this record.company-reportedSource ↗
  • coverage: At-Bay lists MPL coverage highlights including automatic coverage for acquired subsidiaries, claims-made-and-reported coverage, coverage for independent contractors, disciplinary-proceedings defense, a duty-to-defend contract, personal-injury coverage (including emotional distress), punitive damages where insurable, a professional-services definition written for each insured, and an 80/20 hammer clause. Product-page coverage-highlights list; an 80/20 hammer clause is a settlement provision where the insurer pays 80% and the insured pays 20% of costs after the insured declines a recommended settlement. The issued policy and declarations control actual wording, limits and exclusions.company-reportedSource ↗
  • limits: At-Bay publishes an MPL limit ceiling of up to $5 million, with state restrictions that are not detailed on the product page itself. Current appetite paragraph; this is an advertised ceiling, not a guaranteed available limit for any specific applicant.company-reportedSource ↗
  • application: At-Bay directs MPL submissions to underwriting by email or through automatic quotes on its Broker Platform, which At-Bay describes as a workflow of creating a quote, customizing limits and retentions, and binding the policy. Current submission instructions and the general broker-platform workflow description; MPL-specific automation details were not separately confirmed.company-reportedSource ↗Source ↗

CNA

  • role: CNA describes Epack 3 as combining technology and professional liability with cyber and media in a modular policy; EPS Plus combines E&O and cyber for professional-services firms. These are separate product routes and are not evidence that technology E&O and miscellaneous E&O share identical wording.company-reportedSource ↗Source ↗
  • eligibility: CNA says its Miscellaneous Professional Liability targets non-licensed professional classes such as consultants, staffing firms, advertising agencies and event planners. The listed classes are a target list, not a complete or guaranteed eligibility rule.company-reportedSource ↗
  • coverage: CNA markets Technology E&O for technology businesses facing professional-liability exposures and says it is intended to support contractual requirements. The page is a summary and does not define covered services, contract exceptions or policy triggers.company-reportedSource ↗
  • services: CNA describes dedicated claims and risk-control support for its cyber, media, technology and professional-liability business. This portfolio-level statement does not establish a service outcome or a line-specific claims protocol.company-reportedSource ↗

What Are the Key Differences Between At-Bay and CNA Professional Liability (E&O) Insurance?

Published MPL Terms

At-Bay describes claims-made-and-reported MPL with features including acquired-subsidiary and independent-contractor coverage, disciplinary-proceeding defense, and a professional-services definition written for each insured. Its published limit reaches $5 million, subject to state and eligibility restrictions. CNA’s current U.S. page describes Epack 3 and EPS Plus combinations and a separate Technology E&O product. Ask CNA which form and limit fit the same professional services before comparing terms. [4] [5]

Broker Access and Quote Workflow

At-Bay directs submissions to licensed insurance professionals and says brokers can create quotes, adjust limits and retentions, and bind through its platform. For either option, ask who may submit the risk and what steps are required before the policy can bind. At-Bay’s platform description is a broker workflow, while CNA’s cited material describes product structures rather than a buyer-specific quote process. [4] [5]

What Should You Confirm in At-Bay and CNA Professional Liability (E&O) Insurance Quotes?

  • Ask At-Bay about state restrictions, eligibility, the $5 million ceiling, and retention choices. [4]
  • Ask CNA whether MPL or Technology E&O applies and request matching limits and form terms. [5]

At-Bay lists claims-made-and-reported features for MPL; CNA describes Epack 3 and EPS Plus as multi-line professional-liability combinations with different covered lines.

Sources reviewed

  1. 01
    At-Bay Doubles Miscellaneous Professional Liability Appetite

    At-Bay · September 28, 2023 release: final paragraph before Media Contacts · accessed 2026-09-16

  2. 02
    Broker Platform

    At-Bay · How it works: Create a quote, Customize your quote, Bind your policy, Manage renewals; FAQs · accessed 2026-09-16

  3. 03
    Licenses

    At-Bay · Producer introduction; agency and surplus-lines footer naming At-Bay Insurance Services LLC · accessed 2026-09-16

  4. 04
    MPL Insurance: Coverage Highlights & Appetite

    At-Bay · MPL Coverage Highlights list; MPL Appetite paragraph; Send us your submissions; "material on this page is intended for use solely by properly licensed insurance professionals" · accessed 2026-09-23

  5. 05
    Cyber Insurance - Cyber Risk Solutions

    CNA · Current U.S. page: Epack 3 combines cyber, media, technology and professional liability; MPL appetite, media support, technology E&O, claims and risk-control descriptions. Retrieved 2026-09-30. · accessed 2026-09-30

  6. 06
    Epack 3 – Cyber, Media, Technology & Professional Liability

    CNA · Official sell sheet: modular bundled policy, media coverages and possible extensions, technology/professional line descriptions and quote process for small risks. Marketing summary expressly defers to issued policy. Retrieved 2026-09-30. · accessed 2026-09-30

  7. 07
    Professional Liability – US Direct Errors and Omissions Insurance

    Hiscox Inc. specimen · About this Policy / Coverage for Claims Made Against You; I.A Insuring Agreement; I.B Defense; I.C Settlement; II.A Notice of Claims; II.C Optional Extended Reporting Period; III.A, III.K, III.M, III.R, III.S Exclusions; IV.A–B Limits and Deductible; VI.O Professional Services; VI.U Wrongful Act · accessed 2026-09-16

  8. 08
    Professional liability insurance

    Insurance Information Institute · Opening paragraphs (professional services/advice and E&O name); Claims not covered by general liability; What types of businesses need professional liability insurance?; What’s covered… and what’s not (claims-made versus occurrence, defense and judgments, non-financial/intentional limits, BOP/in-home exclusion) · accessed 2026-09-16

  9. 09
    FAQ: Professional liability insurance

    Texas Department of Insurance · What’s professional liability coverage?; What types of damages…; What’s general liability insurance?; Do I need professional liability… if I have general liability…?; Is professional liability insurance required?; Can a client require…?; What’s the difference between occurrence policies and claims-made policies · accessed 2026-09-16

  10. 10
    Get business insurance

    U.S. Small Business Administration · Six common types of business insurance table · accessed 2026-09-16

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